Returns and Refunds
At New Pig, we stand behind the quality of our products and offer a hassle-free return process within 30 days of purchase. If you are not completely satisfied with your order, we are committed to making it right through a prompt exchange or refund.
Initiate Your Return
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely pack the unused products in their original packaging, ensuring all components and documentation are included to prevent damage during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing